Shipping, Phone Warranty and Returns Policy

At Kosher Signal, we make phone warranty and returns simple, transparent, and reliable. Below is a clear breakdown of how we handle shipping, returns, and warranty support for all devices purchased through our store.

Service Area: We ship kosher phones nationwide.

Shipping Time: Most orders arrive within 3–5 business days.

Shipping Fee: We offer free standard shipping on all orders over $250.

Processing Times: Orders are processed within 1–2 business days, with weekend or holiday orders shipping the next business day.

Tracking & Delivery: You’ll receive a tracking number as soon as your order ships, so you can monitor delivery every step of the way.

Kosher Signal provides a straightforward phone warranty and returns process:

30-Day Returns (Unused Devices Only): If your device is unused and unopened, you can return it within 30 days of delivery. Customers are responsible for return shipping costs. We recommend using a trackable shipping method to ensure your return arrives safely. Once your return is received and inspected, refunds are issued to the original payment method within 3–7 business days.

Issues Immediately After Purchase: If you experience any phone issue right after receiving your device, contact Kosher Signal.

Warranty Coverage: All warranty service is handled directly by the phone manufacturer.For problems that arise after the initial post-purchase period, warranty claims must be handled directly with the phone manufacturer.

Each manufacturer sets their own warranty terms, and they are the ones who repair, replace, or service devices beyond the initial delivery window.

Kosher Signal is an official certified seller for the following kosher phone providers:

• POM

• FIG

• Wonder

• Mind

If you have questions about shipping, returns, or warranty coverage, our team is here to help. Our chat agents are online 24/6 to answer your questions and guide you through the process. You can also contact us at 845.649.1234 or info@koshersignal.comand we’ll make sure you’re taken care of quickly.